Terms of Service

1. Acceptance

By accessing or using AuditYourStore ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by MDigital (mantasdigital.com).

2. Description of Service

AuditYourStore provides AI-powered Conversion Rate Optimization (CRO) audits for eCommerce stores. We offer free basic audits and paid full audits via a credit-based system. Reports include automated analysis, scoring, and recommendations.

3. Accounts

• You must provide a valid email address to create an account.
• You are responsible for maintaining the security of your account.
• One account per person. Sharing accounts is not permitted.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Credits and Payments

• Audit credits are purchased as one-time payments via Stripe.
• Credits do not expire and are non-transferable.
• Credit purchases are non-refundable, except where required by law or in case of technical failure.
• Prices are displayed in USD and may change with notice.
• If you experience a technical issue that prevents an audit from completing, contact us for a credit restoration.

5. Acceptable Use

You agree not to:

• Submit URLs of sites you do not own or have permission to audit.
• Use the Service for competitive intelligence gathering at scale.
• Attempt to reverse-engineer, scrape, or extract the underlying audit rules or AI models.
• Abuse rate limits or attempt to circumvent access controls.
• Use the Service for any illegal purpose.

6. Audit Reports and Recommendations

• Reports are generated using automated analysis and AI. They are provided for informational purposes only and do not constitute professional consulting, financial, or business advice.
• Audit results, scores, and recommendations are estimates and suggestions, not guarantees. The automated nature of our analysis means reports may contain errors, inaccuracies, or recommendations that are not suitable for your specific business context.
• We do not guarantee any specific results, revenue outcomes, conversion rate improvements, or business performance changes from implementing our recommendations. Results will vary based on your unique circumstances.
• You should independently evaluate all recommendations before implementing them and, where appropriate, seek advice from qualified professionals (such as developers, designers, or business consultants).
• You own your audit reports and may share them freely.
• We may use anonymized, aggregated audit data to improve our service and create industry benchmarks.

7. Revenue Impact Estimates and Projections

• Revenue impact estimates, conversion lift projections, and monetary gain figures shown in audit reports are forward-looking projections based on published industry benchmarks, academic research, and aggregated anonymized data. They are not guarantees of actual results.
• Actual revenue impact from implementing recommendations will vary based on numerous factors including but not limited to: your specific traffic quality, customer demographics, product pricing, competitive landscape, seasonal trends, implementation quality, and overall market conditions.
• Benchmark data is sourced from published research by organizations including Baymard Institute, Google, Shopify, Littledata, Statista, and academic institutions. We do not independently verify these benchmarks.
• Revenue projections apply a conservative multiplier to published benchmark conversion lifts. Individual results may be significantly higher or lower than projected.
• Business metrics you provide (traffic, conversion rates, AOV, revenue) are used solely for personalizing your report's revenue impact estimates. We do not verify the accuracy of metrics you provide.
• Revenue impact estimates do not constitute financial advice, investment advice, or professional consulting. You should not make business decisions based solely on these projections.
• MDigital and AuditYourStore accept no liability for business decisions made based on revenue impact projections shown in audit reports.
• The CRO Revenue Calculator is an interactive estimation tool provided for informational purposes only. Calculator outputs are hypothetical projections based on the inputs you provide and industry-standard formulas. They are not predictions, guarantees, or financial advice. Results do not account for implementation costs, competitive dynamics, or market conditions.

8. Customer Responsibility

• You are solely responsible for deciding whether and how to implement any recommendations provided in your audit reports. AuditYourStore does not implement changes on your behalf.
• You assume all risk associated with implementing changes to your store based on audit recommendations. We are not responsible for the outcome of any changes you make to your website, store, or business operations as a result of our recommendations.
• You are responsible for ensuring that any changes you implement comply with applicable laws, regulations, platform terms of service, and accessibility standards.
• You are responsible for backing up your website and data before implementing any changes suggested in an audit report.
• The accuracy of your audit report depends in part on the information and access you provide. We are not responsible for inaccurate results caused by incomplete or incorrect information you supply.
• Audit results, scores, grades, and recommendations are subjective assessments based on our team's experience auditing eCommerce stores and industry research. They represent our professional opinion and should not be treated as definitive or absolute measures of your store's performance. Different auditors or tools may produce different results for the same store.
• We are not responsible for how you choose to implement the recommendations provided in your audit report. Implementation outcomes depend on factors beyond our control including your technical execution, platform limitations, market conditions, and business context. Any changes you make to your store are made entirely at your own risk.

9. Testimonials and Case Studies

• Testimonials, case studies, and success stories displayed on our website or marketing materials represent the specific experiences of individual clients. They are not intended as a guarantee that you will achieve similar results.
• Past performance and results described in testimonials or case studies are not indicative of future results. Each business is unique, and outcomes depend on many factors outside our control.
• Any specific figures, metrics, or results referenced in testimonials or case studies reflect those particular clients' experiences and should not be interpreted as typical, average, or expected results.

10. Intellectual Property

The Service, including its audit methodology, rules engine, scoring algorithms, and user interface, is the intellectual property of MDigital. You may not copy, modify, or distribute any part of the Service without written permission.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that audit results will be accurate, complete, or reliable. No advice or information, whether oral or written, obtained from the Service creates any warranty not expressly stated in these terms.

12. Limitation of Liability

• To the maximum extent permitted by applicable law, MDigital and AuditYourStore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or loss of goodwill, arising from or related to your use of the Service.
• We specifically disclaim liability for any losses, damages, or negative outcomes arising from your reliance on audit results, scores, recommendations, or revenue projections provided by the Service.
• We are not liable for any damages resulting from the implementation of recommendations contained in audit reports, whether implemented by you or by third parties on your behalf.
• Our total aggregate liability for all claims arising from or related to the Service is limited to the total amount you paid to us in the 12 months immediately preceding the event giving rise to the claim.
• These limitations apply regardless of the legal theory on which the claim is based, including negligence, breach of contract, strict liability, or any other basis.

13. Privacy

Your use of the Service is also governed by our Privacy Policy and Cookie Policy.

14. Termination

We may suspend or terminate your access at any time for violation of these terms. You may close your account at any time by emailing [email protected]. Unused credits are forfeited upon account termination for cause.

15. Changes

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance. Material changes will be communicated via email or a notice on the site.

16. Governing Law

These terms are governed by the laws of the European Union and the Republic of Lithuania. Disputes shall be resolved in the courts of Vilnius, Lithuania.

17. Contact

Questions about these terms? Email [email protected].